Shipping policy
Payments
What payment methods do you accept?
The Studio accepts:
- Visa
- MasterCard
- Apple Pay
- PayPal
- Bank wire transfers
All payments are processed securely in Canadian Dollars (CAD).
Shipping
How will my item be shipped?
Most orders are shipped through FedEx or Canada Post, depending on the size and weight of the package.
Can I track my order?
Yes. Once your order has shipped, you will receive an email with your tracking number.
When will my order ship?
Orders are usually shipped within 1–2 business days after payment is received.
Please note that The Studio is closed Sundays and Mondays.
Will I have to pay import duties or taxes?
International customers may be responsible for customs duties, import taxes, or additional fees based on their country’s regulations.
Please check with us for more information.
My item arrived damaged. What should I do?
Please contact The Studio immediately and include:
- Photos of the damaged item
- Photos of the packaging
- Your order information
We will work with you to resolve the issue as quickly as possible.
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